Estimate of Fees Provided
As a patient of Specialists in Companion Animal Neurology, you can pay your bill online via our Custom Pay Link. Click on the link specific to your hospital location below.
By paying for the estimate online, customer accepts the estimate and agrees to pay balance due upon discharge.
After the neurologist examines your pet, he or she will discuss additional tests or treatments that your pet may need. A nurse will provide and explain a written estimate of fees associated with the planned procedures. SCAN requires full payment at the time services are rendered.
Payment at time of service: We require all clients to have a credit card on file. SCAN accepts Cash, Check, Visa, Mastercard, American Express, Discover, CareCredit and Scratch Pay; but does not offer payment plans.
Deposits: A security deposit will be required (100% of the estimate’s high end) The remainder of the invoice will be sent first via email prior to your pet’s discharge appointment, the balance will be due in full at discharge. THE BALANCE ON ANY PAST DUE ACCOUNT WILL AUTOMATICALLY BE CHARGED TO THE CREDIT CARD WE HAVE ON FILE IF WE DO NOT HEAR BACK FROM YOU WITHIN 10 DAYS.
Estimates: Estimates include items that are likely to be required in the care and hospitalization of your pet. Please understand that the estimate is an estimate only, and the final cost may vary from the estimate provided. Our staff will make every effort to inform you of ongoing costs; however, it is your responsibility to ask a staff member for daily updates on your invoice.
Alternative Finance Plans: SCAN has partnered with CareCredit and Scratch Pay for an alternative payment solution for our clients. SCAN is in no way affiliated with CareCredit or Scratch Pay. If you choose to utilize these plans the financial relationship is with you and the lender, not SCAN.
Pet Insurance: SCAN helps initiate necessary forms with your pet insurance provider; however, because clients are reimbursed for their pet’s charges directly by the insurance company, SCAN does not get involved in insurance billing. Clients are responsible for paying the normal deposit (see deposit requirements above) prior to service and paying the bill in full at discharge, as well as submitting their own pet’s claim. The insurance company will be responsible for reimbursement to you directly per your pet’s insurance agreement.
BALANCES OVER 30 DAYS WILL INCUR 1.5% INTEREST CHARGE MONTHLY. ANY NSF PAYMENT WILL INCUR A FEE OF $35. A 5% PROCESSING FEE WILL BE ASSESSED TO TRANSACTIONS WHERE THE ORIGINAL PAYMENT METHOD IS REQUESTED TO BE MODIFIED OR CHANGED FOR ANY REASON.
Non Payment of Services: IN THE EVENT OF DEFAULT WHERE IT BECOMES NECESSARY TO PLACE THIS ACCOUNT COLLECTIONS, THE UNDERSIGNED AGREES TO PAY ALL COSTS OF COLLECTIONS, INCLUDING ATTORNEY’S FEES AND COURT COSTS.
If your pet is admitted to the hospital, a deposit equal to the low end of the estimate range will be collected. The staff will keep you informed of your balance on your account on a daily basis. The balance of your invoice will be due in full upon discharge of your pet from the hospital.
CareCredit®, is North America’s leading medical payments program. CareCredit lets you say “yes” to the best treatment for your pet immediately, and pay for it over time with convenient monthly payments that fit your budget.
CareCredit works just like a regular credit card and can be used at participating veterinary offices, as well as dentists, doctors and other health & wellness providers. Special financing options are available.(Subject to credit approval. Click below for more details.)
Scratch Pay provides simple, affordable, payment plans to help you manage your veterinary expenses. You can visit scratchpay.com from your smartphone or a computer, fill out a simple 90-second application, and get instantly approved for a payment plan without affecting your credit score. Scratch then pays your clinic in full up front via direct deposit.