Once a doctor has assessed your pet, we will communicate with you by phone to make diagnostic and treatment recommendations and to collect payment. When your pet is ready to go home, a team member will bring your pet and any medications out to your car for discharge.

For established patients with upcoming rechecks, a team member will be in contact with you prior to your scheduled appointment.

For new clients seeking a specialty referral, please be aware that patients with chronic or stable conditions or those seeking elective procedures may be asked to delay their appointments until a later date.

If you are a veterinarian referring a case for a neurologist consult, please call the hospital to speak directly to the corresponding neurologist so that we can work together to prioritize urgent cases.

If you believe your pet is experiencing a neurologic emergency, please call ahead before coming in. We may be able to help determine if emergency care is necessary or if your pet can wait to be seen by your primary care veterinarian.

We thank you for your continued patience, support, and understanding as we navigate through this situation. We are all in this together and together we will get through it!